Refund Policy

We keep the class numbers small so we can be hands on with you. We like to see the same groups each week so we get to know you and know what you need.

SO PLEASE BE REALISTIC...we can't run small classes unless you all pay regardless of your attendance. We’ve created convenient online systems so that you can swop classes you know you’ll miss and given you a calender year to catch up with those classes. Please let us know if you need to cancel membership before you miss a whole term of classes, we’re not mind readers..if only!

When everything moved online for lockdown we updated our policies to allow you to cancel online classes on the same day because we recognised that life had become very complicated very quickly. We do what we can to help you get the most value for your money but, it has to be convenient for us too as our priority is teaching great classes. We want to give you the best experience we can and teach you how to exercise effectively with highly qualified and motivated teachers.

If you book our classes we assume that you have read the terms and conditions, they were there when you signed up to our booking system and we send out regular reminders. If you don't agree with them don't book classes with us.

It’s a business - a small and local business that has been running now since 1997. I am proud to be heading it with a fantastic team of teachers who work hard with everyone of you to provide the best we can, teaching you how to exercise effectively. Like you, we have all the usual bills to pay. Your class fees or monthly memberships pay our wages and the rent, the equipment and all the other expenses involved in running any business.

We love it.. we hope you do to.

Karen Grinter Studio Director.